Shipping & Returns
HAiKw/ offers free shipping on orders above 150 EURO. Free shipping will be applied to your order at checkout.
Orders less than 150 EURO are subject to a shipping fee of 25 EURO. Please allow 3-10 business days for shipping. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. All orders are shipped with Bring Posten Norge and require a signature upon delivery.
Taxes and duties
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
HAiK w/ insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you.
The amount is withdrawn when the package is ready to be shipped.
Easy Returns & Exchanges
You are entitled to an exchange or refund within 14 days of your purchase. Please send us an email with name, order number and a short description of why it will be returned. You will receive an email with detailed info on how to ship/return the product. Please note that the product must be returned unused, in original packaging including all tags.
The return shipping cost is covered by you and will not be returned unless a new product is chosen/or unless the return is due to an accepted complaint. In that case, the shipping receipt must be attached. The item is your responsibility until it reaches us. As soon as we have received your returned package we will transfer the amount of purchase to the same account as used during purchase.
Please feel free to contact us if you have any questions, comments or concerns.